Message to Our Patients:

For over 75 years, the Wheaton Eye Clinic has been committed to the mission of providing excellent and compassionate eye care to patients in DuPage County and beyond. In the midst of the COVID-19 (“coronavirus”) pandemic, we remain committed to this mission, and we have taken steps to maximize the safety of our patients and employees, in accordance with CDC guidelines, while still providing world class eye care to those in need. The Wheaton Eye Clinic physicians, optometrists, and staff remain available and ready to serve our patients’ eye care needs.

(1) Physical distancing measures, in space and in time, have been implemented in all of our facilities. These measures are intended to maximize safety for our patients and our staff.

(2) All patients and visitors, as well as all physicians and staff, are required to wear masks in our facilities, in accordance with state and federal health guidelines.

(3) Family members and friends of patients are to wait in their vehicles in the parking lots to reduce congestion within our offices. Pediatric patients should be accompanied by only one parent, whenever possible.

(4) All of our facilities undergo thorough cleaning throughout the day. Our staff members have been trained to implement recommended measures to reduce the risk of SARS-CoV-2 transmission on an ongoing basis including wiping down surfaces in exam rooms and equipment between each patient encounter as well as hand proper hygiene before and after each patient visit.

(5) All patients are screened for COVID-19 symptoms prior to their visit and upon arrival including fever, cough, sore throat, nasal congestion, and shortness of breath. Patients with symptoms are required to reschedule their appointments and are asked to contact their primary care provider.

(6) Our physicians and staff are mandated to monitor their own temperature and health on a daily basis. Any symptoms suggestive of COVID-19 are reported to Wheaton Eye Clinic leadership as well as the affected individual’s PCP.

(7) Curbside check-in may be available in some of our locations to facilitate the registration process and shorten your stay in our office.

(8) If you are enrolled with Northwestern Medicine’s My Chart, you may log into your My Chart account by accessing this link: myc.nm.org.

(9) You are able to schedule an optical appointment for glasses at (630) 588-3694 and schedule a contact appointment at (630) 668.8250 Option #2

(10) Business and Insurance departments are available by phone at 630-588-3632.

If you are experiencing a cough, fever or other flu-like symptoms, we urge you to call your primary care physician. Please call ahead before coming to the Wheaton Eye Clinic for care if you have any of the following:

  • Cough, fever or other flu-like symptoms; or
  • Exposure to another person with these symptoms; or
  • Exposure to someone confirmed to have COVID-19

In closing, we want to acknowledge the dedication and commitment of our physicians and staff throughout this entire period. Wheaton Eye Clinic never closed for even one day due to the pandemic. Although we rescheduled routine appointments and called many patients individually to assess the time-sensitivity of each visit, we were continuously available for all of our patients in need of urgent or time-sensitive care.

If you are experiencing any concerns with your eyes or vision, we continue to be available now. Please call us at 630-668-8250, Option #3 and we will help you find the best possible solution to your vision problem.

Sincerely,

The Physicians of the Wheaton Eye Clinic

6/4/2020